Its Hub 3 and Hub 4 are among the most reliable routers, while its free public WiFi allows you to connect and get ultra-fast speeds without the need for expensive mobile data. It offers a wide range of speed options – from 54Mbps to 1130Mbps and also offers more triple play TV, broadband and phone bundles than other providers. Virgin Media broadband is not cheap, but it offers ultrafast speeds and extras that really offer value for money. See the full Ofcom report Is Virgin Media Broadband any good? See the full Ofcom report Virgin Media broadband customer complaints reportĪccording to Ofcom’s quarterly report 2019 on broadband customer complaints, Virgin Media complaints reduced to 15 complaints per 100,000 customers in Q2 2021. Packageįull Ofcom report Ofcom broadband speed report 2021 Virgin Media broadband customer satisfaction reportĪccording to the annual Ofcom 2021 report on broadband customer satisfaction, 80% of Virgin Media broadband customers are happy with its service quality. Below is the performance of various Virgin Media broadband packages, according to Ofcom 2021 broadband speed report. However, the actual speeds received at users’ end could vary. Virgin Media superfast & ultrafast speeds are great for large households with many devices and for streaming HD videos & quicker downloads. Virgin Media fibre optic broadband offers various average download speeds with its plans – 54Mbps, 108Mbps, 213Mbps, 362Mbps, 516Mbps and 1130Mbps.Īverage speed is the speed achievable by at least 50% of the customers at peak time (8 – 10pm). Virgin Media Broadband Speeds and Performance
Free access to Virgin Media WiFi on London Underground. With Virgin Media broadband, you get following free extras: Quad-play bundles include O2 SIM with 5G data.Īll Virgin Media broadband packages come with unlimited usage, Virgin Hub 3 and free weekend UK calls. Various plans are now available as dual broadband & phone packages and triple-play TV, broadband & phone bundles. Virgin Media fibre optic broadband offers average download speeds which range between 54Mbps and 1130Mbps. Virgin Media cable broadband uses the DOCSIS 3.1 technology and offers much faster and more reliable speeds, when compared to other providers. With the Connect App and boosters, the WiFi connections can be easily managed for optimum performance. Hub 3 WiFi router comes with Intelligent WiFi feature to ensure faster, more reliable wireless speeds on multiple devices all around the home. Gig1 plan (1130Mbps), however, includes the faster Hub 4 router as standard equipment while the latest Hub 5 is also available for upgrade. Virgin Media Hub 3 is the standard supplied with its ultrafast broadband plans and big bundles. One-off setup fee (usually £35) and 18 month contract will apply. BT Sport Ultimate, ESPN, Sky Sports HD and Sky Cinema HD included Package It includes Gig1 fibre broadband (1130Mbps average download speed), 270+ TV channels and Talk More Anytime. It includes M200 fibre broadband (213Mbps average download speed), 230+ TV channels and Talk Weekends. It includes M100 fibre broadband (108Mbps average download speed), 110+ TV channels and Talk Weekends. There are three bundles which you can customise to include additional features. The bundles include free weekend calls or anytime calls, depending on the bundle you choose. You can choose the the speeds (from 108Mbps to 1130Mbps) that best suit your needs. In a nutshell, Virgin Media bundles allow you to pick TV packs (Mixit or Maxit), TV Picks and add-ons like Netflix, Sky Sports and Sky Cinema. Its TV service comes with 4K enabled Virgin TV 360 Box and includes 110 – 270 TV channels. Virgin Media offers triple-play bundles (broadband, phone and TV) with option to add mobile service powered by O2 network. Gig1 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 1130Mbps and an average upload speed of 52Mbps. M500 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 516Mbps and an average upload speed of 36Mbps. M350 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 362Mbps and an average upload speed of 36Mbps. M200 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 213Mbps and an average upload speed of 20Mbps. 
M100 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 108Mbps and an average upload speed of 10Mbps. M50 Fibre Broadband & Talk Weekendsīroadband with an average download speed of 54Mbps and an average upload speed of 5Mbps. Talk Weekend is included at no extra cost. There are four packages that include Virgin broadband and home phone.
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